Customer & order lookup
Configured around your products, services, and business policies.
AKLABS / Support AI
Frank.
Give every question a way forward.
Look up the customer, understand the situation, and handle the next step. Bring in your team when a conversation needs a person.
Order status & delivery questions
Connected to the records and tools needed to complete the workflow.
CRM notes & customer updates
Clear outcomes, updates, and paths for exceptions.
Escalation & human handoff
Handoff and follow-up behavior defined around your team.
A considered rollout
Configured for your business.
Understand
Map the calls, customer journeys, and systems your business uses.
Build
Configure the agent, tools, rules, and integration paths.
Validate
Test realistic conversations, edge cases, and handoffs.
Operate
Launch with visibility, review outcomes, and refine the workflow.
Your next employee works differently
Give every customer
an answer.
And give every conversation the ability to act.
Answer. Sell. Support. Follow up. Get paid.