Voice conversations
Inbound and outbound agents for sales, support, reception, and follow-up.
The AKLABS platform
Every call has
a job to do.
Connect the conversation, the business logic, and the systems that make the next step happen.
CONVERSATION PREVIEW02:48SAMPLE
SCustomerSarah M.Birthday delivery
···AKLABS AgentJennySales specialist
CUSTOMER
JENNY / SALES
“I'd love to send my mom something beautiful for her birthday.”
“Of course. Let's find something she'll love. When should it arrive?”
Conversation connected to your business
IntentFlower order
Order value$118.95
PaymentCompleted
CRMUpdated
order.completed Workflow complete
One connected operation
Understand. Decide. Act.
Each agent works within the knowledge, tools, and rules configured for your business.
01Understand
The request
02Identify
Products
03Confirm
Delivery details
04Create
The order
05Collect
Payment
06Update
CRM
07Send
Confirmation
08Trigger
Fulfillment
Business actions
Read records, create orders, trigger workflows, and write outcomes back to your systems.
Payment workflows
BRAVO connects keypad payments with agent and live-representative workflows.
Outbound rules
Use local-time windows, retry spacing, task priorities, and concurrency controls.
Human handoff
Define when and where to transfer. Context delivery depends on the connected systems.
Operational visibility
Review call records, outcomes, payment states, and the actions taken during each conversation.
The next chapter
Your business.
Your agent.
We're building a self-service platform where businesses can configure their AI workforce and manage operations from their own workspace.
Today, AKLABS scopes, configures, and deploys your system with you. Self-service signup, billing, and the builder below are planned capabilities.
Talk about early accessIdentityBehaviorToolsTesting
Agent nameFiona
RoleFlorist sales agent
PersonalityWarm & professional
Primary goalComplete customer orders
PaymentsBRAVO enabled
EscalationComplex support → Team
Illustrative configuration · not a live agent editor
Deploy with purpose
Build. Test. Operate.
Understand
Map the calls, customer journeys, and systems your business uses.
Build
Configure the agent, tools, rules, and integration paths.
Validate
Test realistic conversations, edge cases, and handoffs.
Operate
Launch with visibility, review outcomes, and refine the workflow.
Your next employee works differently
Give every customer
an answer.
And give every conversation the ability to act.
Answer. Sell. Support. Follow up. Get paid.