Telephony
Twilio · PSTN · SIP
Connect inbound calls, outbound dialing, and human transfers around your phone setup.
Built to connect
An agent is more useful when it can read the right information and take the next action. Integration availability is confirmed for your specific systems.
Telephony
Connect inbound calls, outbound dialing, and human transfers around your phone setup.
Voice & intelligence
Voice, speech, and language capabilities connected through the AKLABS runtime.
CRM & orders
Read customer context, create orders, update records, and close the loop.
Payments
Connect keypad payment collection, payment outcomes, and order updates.
Notifications
Tell your team what happened and where a person needs to step in.
Business systems
Connect the tools your operation depends on through a scoped integration.
From event to action
Send structured outcomes to the systems that need them. We map events, permissions, failure handling, and field formats before deployment.
This is a conceptual event example. It is not a public API contract or a publicly available endpoint.
{
"event": "call.completed",
"agent": "Jenny",
"outcome": "order_completed",
"order_id": "6002966",
"payment": "authorized",
"crm": "updated",
"duration_seconds": 312
}Scoping the connection
Confirm the authentication method and exactly what the agent is allowed to read or change.
Map customer identifiers, orders, required fields, and the actions your system exposes.
Agree on failure paths, transfer behavior, and what your team needs when the agent escalates.
Your next employee works differently
And give every conversation the ability to act.